Terms of Use

• At HeatEase, we believe that a radiator is not just a functional appliance, but also an integral part of your home's aesthetic appeal. To ensure that your radiator continues to look and perform at its best, we recommend that you follow the maintenance and care instructions provided with your product.
• Regularly cleaning your radiator will help to prevent the build-up of dust and dirt, which can affect its efficiency. We also recommend that you have your radiator serviced by a professional at least once a year. This will help to identify and rectify any potential issues, ensuring that your radiator is safe and reliable.
• At HeatEase, we are committed to reducing our environmental impact. We strive to source our materials responsibly, using recycled and renewable materials wherever possible. We also work with our suppliers to ensure that they meet our high environmental standards.
• Our radiators are designed to be energy-efficient, helping you to reduce your carbon footprint and save money on your energy bills. We also offer a range of eco-friendly heating solutions, including solar and geothermal systems.
• All of the content on this website, including but not limited to, the text, images, and design, is the property of HeatEase and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of the content on this site without our express written permission.
• We reserve the right to modify these terms of use at any time. Any changes we make will be effective immediately upon posting on this page. We recommend that you check this page regularly to ensure that you are aware of the current terms of use.
• Your safety is our top priority. We recommend that you read and follow the safety instructions provided with your radiator. Never attempt to install, maintain, or repair your radiator yourself unless you are qualified and experienced to do so. Always ensure that your radiator is turned off and cool before cleaning or inspecting it.
• We are proud of the positive feedback we receive from our customers. We may display some of these testimonials on our website. However, please note that these testimonials are the opinions of the individual customers and do not necessarily represent the views of HeatEase.
• We welcome your feedback and questions. If you wish to contact us, please email us at [email protected]. We aim to respond to all emails within 24 hours.
• Thank you for choosing HeatEase. We are committed to providing you with the highest quality radiators and the best possible customer service. We look forward to helping you create a warm and inviting home.
• At HeatEase, we understand that every home is unique. That's why we offer a range of customization options for our radiators. From the size and shape to the color and finish, you can design a radiator that perfectly complements your home's style and decor.
• Our team of expert designers is on hand to help you create your perfect radiator. They will guide you through the design process, ensuring that your radiator is not only beautiful but also practical and efficient.
• From time to time, we may offer promotions and discounts on our products and services. These offers are subject to availability and may be withdrawn at any time. We reserve the right to change the terms and conditions of any offer without prior notice.
• Our website may contain links to third-party websites. These links are provided for your convenience and information only. We do not control, endorse, or accept responsibility for the content, products, or services of any third-party website.
• We shall not be liable for any delay or failure to perform our obligations under these terms of use if such delay or failure is due to circumstances beyond our reasonable control, including but not limited to, acts of God, war, terrorism, strikes, or power failures.
• If any provision of these terms of use is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
• Our failure to enforce any provision of these terms of use shall not be deemed a waiver of such provision or of our right to enforce such provision at a later time.
• These terms of use, together with our privacy policy and any other legal notices on our website, constitute the entire agreement between you and HeatEase. They supersede and extinguish all previous agreements, promises, assurances, warranties, representations, and understandings between us, whether written or oral.
• At HeatEase, we strive to ensure that our radiators are compatible with a wide range of heating systems. However, it is your responsibility to ensure that your chosen radiator is suitable for your system. If you are unsure, please contact us for advice.
• Our team of experienced and qualified engineers is available to install your radiator. They will ensure that it is correctly and safely connected to your heating system. If you choose to install the radiator yourself, you do so at your own risk. We cannot be held responsible for any damage or injury caused by incorrect installation.